We hope you will love everything that you order from us but if something is not quite right, you have 30 days to return.

At ASIATEX, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we are here to help.

1. Return Eligibility

We ask that items are returned clean, unworn and have all their tags on. Items must be returned within 30 days from the delivery date.

The error originates from our side. Delivering the wrong product, defective product, or damage caused during transportation.

For hygiene reasons, underwear briefs, bodies cannot be returned or exchanged unless faulty, and all swimwear must still have the hygiene strip.

2. How to return

Contact us via [email/phone]. Send images of the product and describe the reason for the return/exchange to receive support and confirmation. 

Once confirmed, send the product to the address: Asiatex Garment Company Limited Hoai Duc, Hanoi, Vietnam. We will inspect and process it within 3-5 business days from the date of receipt.

Contact Information:

Email: contact@asiatex.vn

Phone: (+84) 24 23 213 921

(+84) 91 20 80 227

Repair Facility Address: Asiatex Garment Company Limited

Hoai Duc, Hanoi, Vietnam.