We offer repair services for clothing purchased directly from our website under the following conditions:

• The product has minor defects such as loose stitching, damaged zippers, or missing buttons.

• The defect is not caused by improper use, washing, or storage by the customer.
• The repair request is submitted within 30 days from the purchase date, and the product is accompanied by a valid proof of purchase.

To request a repair, please contact us via [email/phone].  Provide photos of the product and a description of the issue. Once confirmed, send the product to our address. We will process it within 2-3 business days upon receipt.

Repair Costs:

• Manufacturing defects: Free of charge.
• Wear-and-tear damages: Repair fees apply (will be communicated beforehand).
• Shipping fees: Customers cover two-way shipping fees unless the defect is our responsibility.

Note: The product must be clean, undamaged beyond repair, and unaltered by the customer.

Contact Information:

Email: contact@asiatex.vn

Phone: (+84) 24 23 213 921

(+84) 91 20 80 227

Repair Facility Address: Asiatex Garment Company Limited

Hoai Duc, Hanoi, Vietnam.